Policies of Creative Name Signs

Privacy Policy of Creative Name Signs

At "Creative Name Signs" we are committed to protecting the privacy of each and every customer. NONE of the information provided to the owners of this business and website will be sold or exchanged to any person or company under any circumstance. We may use your information for our purposes only to determine who utilizes our services and how we can improve our products.

Merchant Policy of Creative Name Signs

How to Place Your Order

Anyone visiting Creative Name Signs can easily place an order utilizing the shopping cart system that is located on various pages of this website.

Shipping

We ship most items sold through our website at the rate of $8.50 per order.

***Due to their larger size and/or unique shape our Personalized Growth Charts and
Hand Painted Step Stools ship at a higher rate of $9.95 per order.***

***Also some of our Custom Size Plaques will ship at a higher rate due to the various sizes, weights and shapes. We will notify you of the increased shipping charges before we process any payments.***

***International Shipping***
Our products can be shipped worldwide via the United States Postal Service. Please be advised that an increased shipping fee will be applied to your grand total which will be dependent upon your location. This extra fee will be calculated and added onto your grand total only after we have received your approval to do so.

Customer Guarantee and Return Policy

At "Creative Name Signs" we stand by the quality of our products. When placing an order with our company you are commissioning a one-of-a-kind piece of art that is custom made especially for you. Therefore, unless an error is made by Creative Name Signs, all sales are final and non-refundable.

We will gladly replace any product that is received in a damaged state. If this occurs, please report to us via email within 48 hours of the receipt of the product.

Your invoice/packing slip will indicate how to contact us in case of a problem with your product.

Creative Name Signs
c/o Images of Home
P.O. Box 141
Sharpsville, PA 16150
Attn: Jane Loedding
724-813-0796

Payment Options:

At "Creative Name Signs" we accept credit cards - Visa, Mastercard, Discover and American Express - for payment when placing your order through our secure shopping cart system.

We also accept personal checks and money orders made payable to
"Images of Home" (this is our parent company) and mailed to the following:

Creative Name Signs
c/o Images of Home
P.O. Box 141
Sharpsville, PA 16150
ATTN: Jane Loedding

Please allow 10 days for your check to clear the bank.

Or if you prefer to pay through PayPal (www.paypal.com) the email address for that account is imagesofhome@hotmail.com